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Stalled Printer Repair  - portable freeware application to Detect and Repair Stalled Print Jobs

Download (Zip File)   346 kb
Download (Installer)  542 kb

What is a Stalled or Stuck Print Job?

A print request sent to the printer spooler can become stuck in the spooler queue and cannot be deleted. Subsequent print or fax jobs sent to the spooler will not print until the first job is cleared from the spooler queue. Also known as printer spooler restoration.

What is the Cause of a Stalled or Stuck Print Job?

This problem is sometimes caused by corrupt or incomplete print jobs being sent by applications that cannot be deleted.

Application Features 

• Detect the existence of Stalled Print Jobs.
• Purge all Stalled Print Jobs on the Printer.
• Portable Application: does not need to be installed and does not write to the registry.
• Replaces the Manual Process and even dos batch scripts, which cannot be emailed through most email service providers.

The Manual Process to Purge Stalled Print Jobs

1. Make sure all print jobs are complete and that no new print jobs are being submitted.
2. Double-click Services in the Printer Control Panel and stop the "Print Spooler" service.
3. Open the C:WINDOWSSYSTEM32SPOOLPRINTERS in My Computer.
4. Delete all files located in this folder. Files in the Printers are named xxxx.spl, xxxx.shd where xxxx is a hexadecimal number. Files with .shd and .spl extensions are printer files.
5. Double-click Services in the Control Panel and start the "Print Spooler" services.
6. Re-print any print jobs.

Version History

• 1.1 - Nov  27, 2007   - Added Full Support for Vista
• 1.0 - Sept 23, 2007   - Initial Release

Support and Questions